Terms of Service – JaipuriDhage
JAIPURIDHAGE operates this website. The terms “we,” “us,” and “our” refer to JAIPURIDHAGE. The information on the website, tools, and services is provided for users. Browsing through the website means that the user agrees to the terms, conditions, notices, and policies of the website. Visiting or purchasing from the website means you are bound by these Terms and Conditions.
These Terms apply to all vendors, browsers, merchants, content contributors, and customers. Please read the Terms and Conditions mentioned on the website carefully. If you do not agree to these conditions, please do not access the website or use our services.
Any tools or features added to the website are also subject to these Terms and Conditions. We reserve the right to modify or replace these Terms of Service by posting updates on the website. You should check for such updates periodically. We host our online store through our e-commerce platform.
Section 1 – Online Store Terms
You must be legally eligible to enter into a binding agreement to accept these Terms and Conditions. If you permit dependents or minors to use the website under your supervision, you are responsible for ensuring that such use complies with applicable laws.
Our products cannot be used for any illegal or unauthorized purpose. Our services must not be used to violate any laws applicable in your jurisdiction.
You must not transmit viruses, malicious software, worms, or any destructive code through our website.
Any violation or breach of these Terms and Conditions may result in the restriction or termination of your access to our services, subject to applicable law.
Section 2 – General Conditions
Without our prior written permission, you may not duplicate, copy, sell, resell, or commercially exploit any part of the website, its content, or its services.
We reserve the right to refuse or restrict service where permitted by law, including in cases involving suspected fraud, unauthorized activity, or misuse of the website.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to ensure that the information provided on our website is accurate and up to date. However, information may occasionally contain errors, inaccuracies, or omissions.
Product descriptions, images, prices, availability, and specifications may change from time to time. Product colours may appear differently depending on your device and screen settings.
We reserve the right to correct errors, update information, or modify website content where necessary. Customers are encouraged to review the relevant product information before placing an order.
Section 4 – Modifications to the Service and Prices
Product prices, offers, and services may change without prior notice.
We reserve the right to modify, suspend, or discontinue any part of our website or services, subject to applicable law.
Changes in prices or services will not automatically alter the agreed price of an already confirmed order.
Section 5 – Products or Services
Products and services available on our website may be subject to limited quantities and stock availability.
We make reasonable efforts to display product images, colours, designs, and descriptions accurately. However, the actual product may vary slightly in appearance due to lighting, photography, screen settings, or manufacturing variations.
Returns, exchanges, cancellations, and refunds are subject to our applicable Return and Exchange Policy and other relevant policies published on our website.
We do not guarantee that every product or service will meet every individual preference or expectation. Nothing in these Terms limits any rights or remedies available to consumers under applicable law.
Section 6 – Governing Law
These Terms of Service and any transactions conducted through our website shall be governed by and interpreted in accordance with the laws of India.
All applicable Indian laws and regulations, including consumer protection and e-commerce laws, shall apply to the use of our website and the purchase of our products.
Nothing in these Terms is intended to exclude or restrict any mandatory rights available to consumers under applicable law.
Section 7 – Jurisdiction
Subject to applicable law, courts of competent jurisdiction in Jaipur, Rajasthan, may hear disputes arising from these Terms and the use of our website.
This provision does not prevent customers from approaching the appropriate consumer commission, statutory authority, or other forum that has jurisdiction under applicable law.
Section 8 – Complaint Handling and Grievance Redressal
We aim to address customer complaints and concerns fairly and promptly.
If you have a complaint regarding a product, payment, order, delivery, cancellation, return, exchange, refund, or any other service provided through our website, you may contact us using the details below.
Email: jaipuridhage8306@gmail.com
Phone: +91 8107503902
WhatsApp: +91 8107503902
Business Address: Shop No. 4, Shri Dev Plaza, Ground Floor, Sanganer, Gurjaro Ka Mohalla, Nagar Nigam Road, Jaipur, Rajasthan – 302029, India.
Please include your order number, contact details, a description of the complaint, and any relevant supporting documents or photographs.
We will acknowledge consumer complaints within 48 hours and endeavour to resolve them within one month from the date of receipt, in accordance with applicable requirements.
Grievance Officer: The business will designate an authorized grievance officer and publish the officer's name or designation and contact details on the website.
If your complaint remains unresolved, you may approach the appropriate consumer protection authority or contact the National Consumer Helpline at 1915 or visit https://consumerhelpline.gov.in/.
Section 9 – Dispute Resolution
If a dispute arises concerning an order, product, payment, or these Terms of Service, we encourage you to contact our customer support team first so that we can attempt to resolve the matter amicably.
We will review the complaint and the available information and communicate a response as appropriate.
If the dispute cannot be resolved directly, either party may pursue the remedies available under applicable Indian law before the appropriate court, consumer commission, or other competent authority.
Mediation or another alternative dispute-resolution process may be used where mutually agreed or otherwise permitted by law.
Nothing in this section prevents a consumer from exercising any statutory right or remedy available under applicable law.
Section 10 – Changes to the Terms of Service
We reserve the right to update, modify, or replace any part of these Terms of Service by publishing the revised version on our website.
It is your responsibility to review this page periodically for updates. Changes will apply as permitted by applicable law and will not override existing legal rights or obligations.
Your continued use of the website following the publication of revised Terms constitutes acceptance of those changes to the extent legally permissible.
Contact Information
For questions regarding these Terms of Service, products, orders, shipping, returns, or complaints, please contact us:
Brand: Jaipuri Dhaga
Website: https://jaipuridhage.com/
Email: jaipuridhage8306@gmail.com
Phone / WhatsApp: +91 8107503902
Business Address: Shop No. 4, Shri Dev Plaza, Ground Floor, Sanganer, Gurjaro Ka Mohalla, Nagar Nigam Road, Jaipur, Rajasthan – 302029, India.